QUALITY AND SUSTAINABILITY POLICY
We are a young hotel company, with all the comforts for business clients, tourists and local society. We also offer a wide variety of gastronomic and event services. Our facilities, accompanied by a high level of services, allow us to achieve customer and guest satisfaction. We promote the continuous improvement of our Quality and Sustainability Management System based on the following strategic premises:
Personalized attention · Friendly and cordial treatment · Empathy and quick response · Comfort, warmth and security in all our environments · Unique social, cultural and business events · Proactive and committed work teams, with a vocation for service.
Trained and prepared to perform their duties with efficiency and quality.
Compliance and application of the principles of Sustainable Tourism and applicable regulations regarding sustainability and development; implementing preventive measures and training personnel to reduce the environmental impacts generated by our activity.
Convinced that excellence is achieved when our clients visit us again, we redouble the daily effort of our actions to comply with the precepts of this policy.
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Cancellation Policies:
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